Welcome to blip.tv Customer Support.

Customer support is a key part of our business.  But it’s not just a way to help users quickly solve problems. It’s also a great way to connect with people and learn how we can best help them produce the next great web series.  You can reach us by submitting a support request via this web site or by emailing support@blip.tv.  Before doing either, please search the Knowledge Base to see if an answer to your question is already available. 2009-10-28T14:49:12-04:00

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Eric Mortensen

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Welcome to blip.tv Customer Support.

2010-01-24T16:37:25-05:00

A little lost.. We sent a customer support question in and got re directed to this. Do you have my original question or is this a starting over place? 2009-10-29T15:56:13-04:00

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2009-10-29T15:56:13-04:00

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Sorry for any confusion.  A handful of people were bound to get caught in the switchover to the new system.  Support via support@blip.tv can continue.  Use of the web site is not required. 2009-10-29T16:04:23-04:00

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2009-10-29T16:04:23-04:00

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Eric. Hi there you are.. I was actually trying to contact you.  We have something that might justify your time. Our independently produced TV series is a proven TV ratings getter and would fit perfectly in the internet TV demo. We are looking for a young company with vision that we can promote and turn our audience over to this new medium.  I have some thoughts. Win win stuff. The series is hilarious, cleared and has plenty of episodes. Would you be interested in hearing more? Thanks, Mike    2009-10-29T16:16:13-04:00

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2009-10-29T16:16:13-04:00

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Thanks for this support place.    I love the blip.tv concept  , but i am an engineer and use information to learn from I understand how complicated and confusing it is trying to implement multiple changing connections in real time, and I appreciate that there is a good support place where information can be shared and communicated. Things always go wrong but a good communication place lets us work together to make  BLIP.TV better for everyone. There is much I do not know about the environment and I am sure my lack of knowledge limits my revenue flow   There are many technical  and marketing details that i need to understand in order to improve With this place i am sure I can communicate ,learn and improve BLIP>TV  and my show <a href="http://backyarddelights.blip.tv/">http://backyarddelights.blip.tv/</a> and its revenue flow.  We are VALXART & have  over 60 ArtTune Videos sharing our vast art collection & music  with the world .   We have lots of art, but so few eyes to see and we believe   Blip.TV is a great  place to be seen, but we have much to learn. Thanks for this place     2009-10-30T21:26:24-04:00

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2009-10-30T21:26:24-04:00

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Hello, i have a question, I have uploaded today up to max. 50 small movies and thats i have noticed the limit we can upload a day. If i buy the Pro account will the upload limit from 50 increase to a larger number? as i have to upload a few more movies, normally i upload only about 1-10 movies a week for my own website. (not sure if my question is in right place?) Great Regards, Michael.   p.s. love the concept of Blip.tv keep up the good work :) 2009-11-06T13:10:35-05:00

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2009-11-06T13:10:35-05:00

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We incease the maximum upload limit on a case by case basis.  The limit is in place to discourage abuse of our system.  Please open a support case and let us know why you think we should extend the limit for you.  We'll happily take a look. 2009-11-09T13:03:37-05:00

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