posted this on December 1, 2011, 12:40 PM
To the 500 users who authenticated their Dropbox account, and to thousands more who didn’t get a chance to use it:
We are discontinuing our Dropbox upload option for the foreseeable future. The reason that we are doing so is simple - we stretched ourselves too thin across too many upload features. As a result, the quality of all our upload features has been suffering.
Users of our Dropbox upload have seen this more than anyone else. The service has been erratic since November 7th. Clearly, this is not acceptable.
We strongly believe that having two extremely reliable and quality upload methods is more valuable than many, somewhat reliable methods. We are going to be spending several of our upcoming development cycles on making our web upload option best in class, and we recently updated the software that runs our ftp ingest to increase reliability.
Although we do not like cutting features we took the time to build, especially ones that use new and exciting services like Dropbox, this is a necessary step to take in order to ensure we bring the best quality product we can to our users each and every day. Our mission is to help you build a business around your web series. This starts with having a reliable means to upload.